What We Do
Three services. All of them are things we run ourselves, on our own operations, before we offer them to you.
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Bounceback™ — Customer Retention AI
Most local businesses have a customer acquisition system. A website, some ads, word of mouth, maybe a Google Business profile. They don’t have a customer retention system. That gap costs them more than they realize.
Bounceback is an AI-powered SMS retention system built specifically for local businesses with repeat-purchase customers. Coffee shops, salons, restaurants, gyms, pet groomers — any business where a customer can come back and might not. Bounceback builds the system that makes sure they do.
Here’s how it works in practice: your staff asks one question at checkout. The customer gives their number and says yes to a follow-up text. Bounceback takes it from there. A thank-you message goes out within minutes. An incentive for their next visit. A survey question that catches unhappy customers before they leave a bad review. Then a nurture sequence — day 3, 7, 14, 30 — timed to bring them back before they forget you exist.
We write your message sequences. We configure the timing. We handle compliance. You get a dashboard with the numbers that matter: opt-in rate, return visit rate, revenue recovered. No campaign management, no copywriting, no ongoing maintenance on your end.
The math is straightforward. A coffee shop with 50 daily customers, 30% opt-in, and $5 average return visit uplift recovers $2,250/month. Bounceback costs $199/month. The service pays for itself in the first week of the month.
Bounceback runs at $199, $399, or $599 per month depending on contact volume and number of locations. First month is a free pilot — you see the numbers before you commit.
[See Bounceback Plans and Pricing →]
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Managed AI Workforce — Agents That Work For You
There’s a version of AI adoption that looks like this: you subscribe to a tool, attend a webinar, log in twice a week to check it, and eventually stop using it because you don’t have time to manage it on top of everything else you’re managing.
That’s not what we do.
A managed AI workforce means agents that run on a schedule, complete tasks, and deliver results — without requiring your attention to function. Research happens while you’re sleeping. Customer follow-ups go out while you’re in a meeting. Reports are ready when you open your laptop. The agents work. You check in on what they produced.
Ken built his own version of this first. Twelve agents running across five machines in his home. One handles research and competitive analysis. One manages writing and content. One handles code and builds. One does sales outreach. One manages route calculations for his delivery business. They run in parallel, they don’t need supervision to do their jobs, and they don’t clock out.
He spent two years figuring out what works and what doesn’t. The Managed AI Workforce service is the result of that process.
We deploy agents configured specifically for your business. Not templates you customize yourself — a setup built around the tasks you actually need automated. We configure routing so tasks go to the right agent. We set up monitoring so you know when something needs attention. We handle the infrastructure so you’re not managing servers.
Plans start at $97/month for a single agent on the Starter tier, scaling to $497/month for the Business tier with five-plus agents, all skill templates, security hardening, and a monthly strategy call. Enterprise deployments start at $2,000/month for organizations that need custom builds and dedicated infrastructure.
Every plan is designed around the same principle: the agents do the work, you get the output, and the system gets better over time.
[See Full Plans and Pricing →]
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Setup Sprint — $500 Flat
If you want to get started quickly and hands-on, the Setup Sprint is the fastest path.
Two hours with Ken. That’s the whole thing.
You come in with a task you want automated. Something you’re doing manually right now that takes real time — email triage, customer follow-ups, lead qualification, report generation, whatever. By the end of two hours, you have an agent configured, tested, and running that task for you.
Ken isn’t walking you through documentation. He’s building alongside you. He asks what the task is, what the inputs look like, what the output should be, and how often it should run. Then he configures it while you watch. You ask questions. You understand what you’re looking at. You leave knowing exactly what you built and how to manage it.
Most people leave the Setup Sprint surprised at two things: how fast the build went, and how much time they were wasting on whatever task they just handed off.
The $500 is a flat fee. No monthly commitment attached. No upsell pressure. If you decide you want to add more agents after, you can roll into a plan. If you want to keep running just the one agent you built, that’s fine too.
A few things that work well for a Setup Sprint: automated weekly reporting, customer follow-up sequences, lead qualification workflows, email triage and draft responses, competitive monitoring, and appointment reminder systems. If you’re not sure whether your task is a good fit, email us before you book and we’ll give you a straight answer.
[Book Your Setup Sprint →]
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How to Choose
If you want customer retention specifically and have a local business with repeat customers: start with Bounceback. It’s the fastest ROI, the lowest overhead, and we’ll pilot it free for the first month.
If you want to automate multiple parts of your business and want it managed for you: look at the Managed AI Workforce plans. Start with Starter if you want to test one workflow. Jump to Pro or Business if you know what you want to automate and just need it built.
If you want to see how this works in two hours and walk away with something running: book a Setup Sprint.
Not sure? Book a free consultation. Fifteen minutes, honest conversation about your situation, no obligation.
[Book a Free Consultation →]